1.1. All pitches and accommodation units of the Camping Village may be booked:
1.2. Bookings received within 20 days prior to the date of arrival, as well as online bookings, do not allow advance assignment of pitch number.
For pitches, both arrivals and departures can be daily according to availability. For housing units arrival and departure days are as follows:
Arrival and departure days may be subject to change during certain periods of the season and depending on availability.
1.3. Bookings of housing units entail the assignment of the specific unit number upon arrival.
1.4. The Village cannot guarantee in advance any preferences regarding position, orientation, or unit number.
The Village will make every reasonable effort to satisfy such requests; however, it is expressly agreed that no obligation shall arise in this respect, and that the failure to meet such preferences shall, under no circumstances, entitle the customer to any refund or price reduction.
1.5. Guests are reminded that pets are not allowed within the Camping Village, not even small-sized animals.
2.1. The Value of the stay corresponds to its total price.
2.2. The Value of the stay can be verified by performing an availability search via the online booking system of the Camping Village’s website or by sending an e-mail to the Booking Office.
The total cost of the stay for pitches is calculated by adding the current pitch rate, the per-person rate listed in the price list, and any additional extra services. As for the Village, the cost of the stay includes a minimum of one and a maximum of four people, the mandatory supplement for final cleaning, the price for any additional guests, and the beach service.
5.1. The booking shall be considered completed and binding only upon receipt by the Guest of the written booking confirmation issued by the Camping Village.
6.1. Variations to already confirmed booking periods are permitted, subject to availability, up to 20 days before the scheduled date of arrival.
6.2. In case of variations to the period of stay, a different rate may be apply compared to the one confirmed at the time of booking.
6.3. In the event of variations, the Management reserves the right to assign a different pitch number than initially booked.
6.4. For pitches, after payment of the deposit and receipt of confirmation, a management fee of €25.00 will be charged for each modification of the booking approved by the Booking Office that results in a reduction of the number of nights or a change of the confirmed period.
6.5. Late arrival is permitted until 1 p.m. on the day following the scheduled arrival date, only if such delay is notified by e-mail no later than midnight (24:00) of the scheduled arrival day.
If no communication is received within that term, the booking shall automatically lapse at midnight (24:00) on the expected arrival day, and the provisions of paragraph 7.2 shall apply.
6.6. In the event of delayed arrival (subject to the above provision) and/or early departure, the following shall apply:
6.7. In any case, for the entire unused period, whether before the delayed arrival or after the early departure and until the end of the originally booked stay, the pitch or housing unit shall remain at the full disposal of the Management.
6.8. Guests who leave the pitch uninhabited during their stay shall nevertheless be charged the full rate for the uninhabited pitch.
7.1. If the Guest cancels the booking by sending written notice via e-mail to fiori@vacanze-natura.it at least 20 days before the scheduled arrival date, the deposit shall be refunded, subject to a retention of €50.00 for stays up to € 999.99 and € 100.00 for stays of € 1,000.00 or more.
7.2. No refund shall be due for cancellations that do not comply with the above terms or in the event of no-show as provided under paragraph 6.5. In such cases, the deposit shall be retained by the Camping Village as compensation for damages and inconvenience resulting from the late cancellation or non-arrival.
7.3. No exceptions shall be made for bookings made and confirmed within the 20 days prior to arrival.
7.4. Different cancellation terms may apply in case of special rate or payment conditions.
7.5. In the event of cancellation of the booking, the pitch or housing unit shall remain fully at the disposal of the Management.
7.6. Guests are advised to take out travel insurance covering the possible cancellation of the trip.
7.7. The above terms apply exclusively to cases of withdrawal, cancellation, or termination by the Guest.
8.1. Guests are invited to complete the online check-in at least 24 hours before arrival by accessing their personal reserved area.
8.2. The option to perform online check-in becomes available once the booking has been confirmed.
8.3. Upon arrival, the Guests must present at the reception:
8.4. Upon registration, a personalized camping pass and a wristband will be provide to each Guest, which grants access to the premises and must be worn throughout the entire stay.
8.5. Access the pitches and housing units is permitted from 04:00 p.m. on the day of arrival.
8.6. Upon first entry to the accommodation unit and during their stay, the Guests must promptly report any faults, breakages, malfunctions, or missing items to the reception to enable timely intervention.
11.1. The present terms and conditions apply to the 2026 season and are part of the booking conditions published on the campsite’s website.
All previous booking conditions are hereby annulled and replaced.
